BrilliantOne Tour & Travel (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or communicate with us.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and physical address
Travel Details: Booking information, travel dates, destinations, flight/hotel details
Payment Information: Billing details (note: we do not store full credit card data)
Device Information: IP address, browser type, and usage data when visiting our website
Other Information: Any personal preferences or special requests you provide
2. How We Use Your Information
We use your information to:
Process bookings and provide travel or transport services
Communicate with you about your itinerary or any changes
Personalize your experience with custom travel packages or offers
Comply with legal requirements
Improve our services and customer support
3. Sharing Your Information
We do not sell your information. We may share your data with:
Trusted partners and service providers (e.g., drivers, hotels, or payment processors)
Government authorities if required by law
Business partners only with your consent
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
Access, update, or delete your personal data
Withdraw consent for processing (where applicable)
Lodge a complaint with a data protection authority
To exercise your rights, please contact us at:
📧 [[email protected] | 📞 [032 559 6044]
6. Cookies and Tracking
Our website may use cookies to improve user experience. You can modify your browser settings to control cookie usage.
7. Third-Party Links
Our site or emails may include links to third-party websites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
